Harnessing a People-First Approach to Process and Growth
Tom Jacobs leads at KARMA jack as the Chief Operating Officer. Fortified with 11 years of leadership and operations, Tom has transformed and scaled large organizations from traditional practice to modern growth.
His experience has positioned him as the key commander in operational performance, strategic execution, and team management. He oversees multiple departments from account managers to the customer care team, holding our team accountable to uphold best practice and processes along the way.
Tom brings a balance of operational oversight, resource management, and policy administration that keeps KARMA jack in order.
“Wa-hoo.”
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